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Deactivated Schedule Report still running

  • Jan 25, 2021 1:58 PM UTC
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A deactivated scheduled report keeps running and being sent for email delivery.  I have activated/deactivated multiple times without success.  I have resorted to removing all recipients from the DocGen package as I do not want to delete the overall package, just in case we need to reinstate it later on.  Any idea why it keeps running on its own?

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  • Nintex Employee
  • Jan 28, 2021 5:15 AM UTC

@kpowell If you have deactivated multiple times, I would raise it with support(support@nintex.com). They might be able to find the cause of the issue.

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