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Drawloop - ERROR:The username or password for the requested third party service could not be found.

  • March 26, 2021
  • 0 replies
  • 91 views

KB_Admin
Nintex Employee
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Issue

Receiving "ERROR:The username or password for the requested third party service could not be found." when running a Document Package that contains a SMTP or FTP delivery option.

 

Resolution

  • Re-enter the username and password to confirm that everything is correct in Third Party Integrations.

 

Related Links

https://help.nintex.com/en-US/docgen/docservices/#docgen-sfdc/Services/setup/AddSMTPCredentials.htm