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Drawloop - Error sending Salesforce email for ... invalid cross reference id (InternalError)

5 years ago
Mar 26, 2021 9:06 AM UTC
Aug 5, 2026 1:40 PM UTC
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CommunityAdmin
Nintex Employee

Issue

Error with Outbound messages even though all was set up correctly

Resolution

Clearing Org-Wide Email or Email Template field in the DocGen Delivery option and then re-populate it

Error Code

Error sending Salesforce email for (Object__c":a110A0000011AAAAAA) (invalid_cross_reference_key): invalid cross reference id (InternalError)