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Drawloop - Error: No Salesforce integration user found for this org. (ExternalAuthMissing)

  • March 26, 2021
  • 0 replies
  • 186 views

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Issue

The error  "No Salesforce integration user found for this org. (ExternalAuthMissing)" is seen when attempting to run a Document Package.

 

Resolution

To resolve, have a user with the DocGen Admin permission set go to the DocGen Admin tab and authorize the Drawloop DocGen Application.
** If one exists, please Re-Authorize the Application.
Documentation: https://help.nintex.com/en-US/docgensf/Troubleshooting/AuthorizeanIntegrationUser.htm