Skip to main content
Nintex Community Menu Bar

Drawloop - Error: An error has occurred authenticating with SignNow. Confirm that your SignNow domain is configured to be used with Nintex Drawloop.

  • March 26, 2021
  • 0 replies
  • 64 views

KB_Admin
Nintex Employee
Forum|alt.badge.img+8

Issue

When running a Document Package with a SignNow delivery option, an error of "An error has occurred authenticating with SignNow. Confirm that your SignNow domain is configured to be used with Nintex Drawloop." occurs.

 

Resolution

Confirm their SignNow Configuration is setup correctly.
Reach out to SignNow as there is a feature they will need to activate.

 

Additional Information

Try sending directly through SignNow in Salesforce. If you can't do it there, then the functionality won't work with Drawloop.