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Drawloop - Error: (401)Unauthorized Error When Generating Document from Outbound Message

  • Mar 26, 2021 9:06 AM UTC
  • Feb 9, 2023 12:21 PM UTC
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Issue

When using an outbound message to generate a document, delivery status might report a Delivery Failure Reason of (401)Unauthorized.
 

 

Resolution

  1. Navigate to Set Up > Outbound messages.
  2. Select the outbound message that refers to the affected object and Drawloop Next field. 
  3. Check Send Session ID check box.