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Drawloop - DocuSign Signature Tags No Longer Appear

  • March 26, 2021
  • 0 replies
  • 70 views

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Topic

Signature tags no longer appear for document recipients. The signers have to drag and drop the tags onto the document themselves. 
Issue: 
1. Signing Tags not populating.
 

 

Instructions

1. Check the template in the DDP

Resolution: Verify that the Template Document has Signing tags for the correct recipients #'s should match the delivery option.

Example: Signers are 5&8... Template says 7&4