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Attending Nintex Webinar Events - Not working

  • September 23, 2026
  • 5 replies
  • 29 views

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Hi,

The last two webinars organised by Nintex don’t allow attendance. I signed up to both, in fact there is one right now which i signed up for, but neither would let me in: Error: We experienced an unexpected problem serving your request. Please try again. Despite trying different devices, browsers etc, still get the same message.

 

I would suggest Nintex take a look at who they partner with for Webinars and ensure attendees can login.

 

 

5 replies

MillaZ
Nintex Employee
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  • Nintex Employee
  • September 23, 2026

Hi ​@Sharpharp1 

Could you please tell us which two events gave you the errors? 

Thank you


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  • Author
  • Scout
  • September 23, 2026

This one was supposed to have started 10 mins ago: New at Nintex - Europe Session


MillaZ
Nintex Employee
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  • Nintex Employee
  • September 23, 2026

@paulaatnintex and ​@Shalane, do you know who I can refer this issue to? 

@Sharpharp1 Did you receive any confirmation emails when you registered? 

I am only aware of the New at Nintex session that starts later today.
https://www.nintex.com/resources/new-at-nintex-quarterly-innovation-update/

 

 

 


Forum|alt.badge.img+16
  • Author
  • Scout
  • September 23, 2026

@paulaatnintex and ​@Shalane, do you know who I can refer this issue to? 

@Sharpharp1 Did you receive any confirmation emails when you registered? 

I am only aware of the New at Nintex session that starts later today.
https://www.nintex.com/resources/new-at-nintex-quarterly-innovation-update/

 

Yes of course I received the confirmation emails with the links to join. 

The link goes to the on24 platform, but immediately throws up that error.

 

 

 

 


MillaZ
Nintex Employee
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  • Nintex Employee
  • September 23, 2026

Hi ​@Sharpharp1 

I spoke to our internal team, and they discovered that some of ON24’s confirmation emails for the EURO and APAC regions contained an internal link instead of a unique audience link. For that reason, only some people were able to join. 

This is resolved and will hopefully not happen again.