Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you set the Slider Control minimum and maximum values using the Set Control Properties to very large numbers or use Transfer Data to set the Slider Controls value, the Slider Control stops responding.Error Message:The following error occurs when the Slider Control stops responding: “Something went wrong while displaying this webpage” ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 34. Nintex Automation (5.7) Fix Pack 07.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have a SmartForm with a View Control ‘Choice’, with a display type ‘Radio Button List’ and Checkbox ‘Allow Own Value’, they disappear from the SmartForm.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 06.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you open a Form via a link, the Radio button list text is not aligned correctly.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 06.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade from K2 Five (5.6) to Nintex Automation (5.7) Fix Pack 03, the Designers Context Browser does not display/restore some of the SmartObject Methods correctly.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 06.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a file or image type SmartObject property as the first property of a SmartObject and it is dropped into a textbox on the Configuration Panel, JavaScript errors occur and you are unable to continue.Error Message:The following JavaScript errors occur: Error 1: “TypeError: Cannot read properties of null (reading 'type')”Error 2: “TypeError: Cannot read properties of null (reading 'systemName') - there will be multiples of this one. You will have to close your browsers otherwise it will eat memory.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation (5.7), the timestamp in the Designer panel for Workflows shows in UTC and not the local server time.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation (5.7), the checkbox on the header of a View added to a Form using Style Profile shows the incorrect background colour for the checkbox control.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you open a Working Hours Exception in K2 Management, the times are incorrectly displayed as PM instead of AM.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 33.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have the Sync Identity filter enabled and you select a recipient that should be returned by the filter, an error will occur.Error Message:The following error occurs: “"Error","General","0","ErrorMessage","SourceCode.Workflow.Common.SmtpMail: ","0 At least one recipient isn't valid. A message can't be sent because it contains no recipients."”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 33. Nintex Automation (5.7) Fix Pack 17. Nintex Automation K2 (5.8) Fix Pack 07.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to Nintex Automation (5.7), the checkbox on the header of a View added to a Form using Style Profile shows the incorrect background colour for the checkbox control.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to Nintex Automation (5.7), the timestamp in the Designer panel for Workflows shows in UTC and not the local server time.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page

Issue DescriptionWhen you log into K2 using the Windows Security Token Service (STS), the user cannot log in and an error occurs.Error Message:The following error occurs: “The server is not operational” ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 32. Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsThe below config setting must be made in order for the Fix Pack to take effect": <add key="StaticFallbackDomain" value="K2Test" />where the specific AD controller should be specified in the value attribute to be used as the fallback 

Issue DescriptionWhen opening a ViewFlow link, an error page will occur intermittentlyError Message:The following error page occurs:“You don’t have permission to view this page”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 33. K2 Five (5.6) Fix Pack 33. Nintex Automation (5.7) Fix Pack 14. Nintex Automation K2 (5.8) Fix Pack 01.Ensure you have installed the correct K2 version and/or Cumulative update. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you deploy a Workflow with a Task or Email recipient field configured, it disappears and an error only occurs when you click on the ‘Send Email’ control.Error Message:The following error occurs: “The “Task” steps Recipients tab has one or more empty Recipients fields” ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you hide a label or data label control on the aggregation footer, it stays visible.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 04. K2 Five (5.6) Fix Pack 32. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 33.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to K2 Cloud Update 20, the cursor/pointer has changed from a hand back to a normal mouse cursor.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen using a Style Profile, Checkboxes and Radio Buttons of Choice Controls do not always consistently render.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you make the system Task SmartObject available through the OData V4 API for utilizing a Redirect Worklist Item Method, an error occurs for each request but the task redirects successfully.  Error Message:The following error occurs: “500 Internal Server Error”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 31. Nintex Automation (5.7) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. 

Issue DescriptionThis is a new product enhancement that does a license check daily at a specific time. If the license is expired then an error will occur.For more information about Licenses, please follow the below link:https://help.nintex.com/en-US/nintexautomation/userguide/5.7/Content/K2-Management-Site/Licenses/Licenses.htmError Message:The following error occurs: “Expired LicenseYour license has expired. Please contact your Nintex representative.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you run the Registration Wizard for Nintex Automation for SharePoint (SPFx), a 404 error occurs.Error Message:The following error occurs: “Thread 1: The remote server returned an error: (404) Not Found.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionAfter resizing the ToolBoxPane width, you are unable to create or edit Views or Forms.Error Message:The following Exception error occurs: ‘’Unable to parse the value. Width should be specified in pixel or percentage format.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have two Picker Controls linked to the UMUser SmartObject on a Form and then load information into them from a SmartObject, one of the Picker Controls will not resolve the user correctly and no value will be displayed.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you execute the Unsubscribe List from WebHooks SmartObject Method directly, it doesn’t clear the subscription values from the databaseResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upload files on a View, you will occasionally get an error logged in the event viewer.Error Message:The following error occurs in the Event Logs: “System.IO.IsolatedStorage.IsolatedStorageException: Unable to delete file.at System.IO.IsolatedStorage.IsolatedStorageFile.DeleteFile(String file)at SourceCode.Forms.AppFramework.FileUtility.UpdatePath(String currentPath, String newPath)”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 32. K2 Five (5.6) Fix Pack 31. Nintex Automation (5.7) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use the Set Folio Step in the Workflow Designer, dragging multiple SmO Reference items into the textbox will eventually lead to the code for the token appearing instead of <refname:property>ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 30.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.