Nintex Automation K2 Updates & Fix Packs

Issue DescriptionTask Notifications are getting stuck in the drafts folder in Microsoft Exchange intermittently, an error then occurs in the host server log.Error Message:The following error occurs in the host server log:“SourceCode.MessageBus.EwsDestination: Email Send Falied, Error: Microsoft.Exchange.WebServices.Data.ServiceResponseException: The operation can't be performed because the item is out of date. Reload the item and try again”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 36. Nintex Automation (5.7) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsAfter applying this Fix Pack, you will need to apply the below for the fix to take effect:Open the ConnectionStringEditor.exe located in [Install folder]\Host Server\Bin\ Change t

Issue DescriptionWhen you set a Slider Control to Visible option via Form properties action on the Form Initialized Rule, the Slider Control does not work as expected.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 36.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you deploy any Workflow package and then deploy it again, the Email steps in the Workflow don’t display correctly.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 35.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you navigate to the task list in Management and search for activities, no activities are returned.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 35.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you fetch multiple values from an associated table, the quick search only displays data from the first column. Additionally, when a List View is generated from a table SmartObject with a foreign key, the foreign key column gets generated as a list display control. If you add a second list display control column to using the foreign key, the columns will both appear with the same name in the quick search drop-down.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 07.Ensure you have installed the correct K2 version and/or Cumulative update. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you configure a SmartObject with a filter panel on a custom option, the SmartField is blank, and a JavaScript error occurs.Error MessageThe following error occurs: ERROR TypeError: Cannot read properties of undefined (reading 'systemName')ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 07.Ensure you have installed the correct K2 version and/or Cumulative update. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you add or edit a domain in Management, a popup with the following message occursThe ADConnectionString must be modified in the K2 Workspace web.config to reflect the changes made to the domains.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 07.Ensure you have installed the correct K2 version and/or Cumulative update. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you get an error message on Runtime, your IP address is disclosed in the message.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 23. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 35. Nintex Automation (5.7) Fix Pack 07.Ensure you have installed the correct K2 version and/or Cumulative update. Refer to KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix. It is recommended to clear the browser cache and refresh the page.

Issue DescriptionWhen you upgrade to K2 Five (5.6) Fix Pack 30, the email body fields in Task emails, Escalation emails, and Send email events do not have word wrap causing the text to appear as a single line instead of multiple lines. ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 34.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.  

Issue DescriptionWhen you use tab controls on a SmartForm in Runtime and then attempt to use a keyboard shortcut to refresh the page (such as CTRL + R or F5), then the refresh does not happen unless you first click elsewhere on the page.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 34. Nintex Automation (5.7) Fix Pack 07.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you set the Slider Control minimum and maximum values using the Set Control Properties to very large numbers or use Transfer Data to set the Slider Controls value, the Slider Control stops responding.Error Message:The following error occurs when the Slider Control stops responding: “Something went wrong while displaying this webpage” ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 34. Nintex Automation (5.7) Fix Pack 07.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have a SmartForm with a View Control ‘Choice’, with a display type ‘Radio Button List’ and Checkbox ‘Allow Own Value’, they disappear from the SmartForm.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 06.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you open a Form via a link, the Radio button list text is not aligned correctly.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 06.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade from K2 Five (5.6) to Nintex Automation (5.7) Fix Pack 03, the Designers Context Browser does not display/restore some of the SmartObject Methods correctly.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 06.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a file or image type SmartObject property as the first property of a SmartObject and it is dropped into a textbox on the Configuration Panel, JavaScript errors occur and you are unable to continue.Error Message:The following JavaScript errors occur: Error 1: “TypeError: Cannot read properties of null (reading 'type')”Error 2: “TypeError: Cannot read properties of null (reading 'systemName') - there will be multiples of this one. You will have to close your browsers otherwise it will eat memory.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation (5.7), the timestamp in the Designer panel for Workflows shows in UTC and not the local server time.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation (5.7), the checkbox on the header of a View added to a Form using Style Profile shows the incorrect background colour for the checkbox control.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you open a Working Hours Exception in K2 Management, the times are incorrectly displayed as PM instead of AM.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 33.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have the Sync Identity filter enabled and you select a recipient that should be returned by the filter, an error will occur.Error Message:The following error occurs: “"Error","General","0","ErrorMessage","SourceCode.Workflow.Common.SmtpMail: ","0 At least one recipient isn't valid. A message can't be sent because it contains no recipients."”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 33. Nintex Automation (5.7) Fix Pack 17. Nintex Automation K2 (5.8) Fix Pack 07.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to Nintex Automation (5.7), the checkbox on the header of a View added to a Form using Style Profile shows the incorrect background colour for the checkbox control.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to Nintex Automation (5.7), the timestamp in the Designer panel for Workflows shows in UTC and not the local server time.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page

Issue DescriptionWhen you log into K2 using the Windows Security Token Service (STS), the user cannot log in and an error occurs.Error Message:The following error occurs: “The server is not operational” ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 32. Nintex Automation (5.7) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsThe below config setting must be made in order for the Fix Pack to take effect": <add key="StaticFallbackDomain" value="K2Test" />where the specific AD controller should be specified in the value attribute to be used as the fallback 

Issue DescriptionWhen opening a ViewFlow link, an error page will occur intermittentlyError Message:The following error page occurs:“You don’t have permission to view this page”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 33. K2 Five (5.6) Fix Pack 33. Nintex Automation (5.7) Fix Pack 14. Nintex Automation K2 (5.8) Fix Pack 01.Ensure you have installed the correct K2 version and/or Cumulative update. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you deploy a Workflow with a Task or Email recipient field configured, it disappears and an error only occurs when you click on the ‘Send Email’ control.Error Message:The following error occurs: “The “Task” steps Recipients tab has one or more empty Recipients fields” ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you hide a label or data label control on the aggregation footer, it stays visible.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 04. K2 Five (5.6) Fix Pack 32. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 33.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.