Issue Description
When you upgrade, your Workflows are no longer being triggered and an error occurs.
Error Message:
The following appears in the Event Viewer Logs:
“"[Detail]: Webhooks feature is enabled. Skipping Remote Event Receiver execution to prevent duplicate process instances.”
Resolution
The fix is available in:
- Nintex Automation K2 (5.9) Fix Pack 08.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.