Code Fix: SubscriptionRenewal workflow not working as expected

Issue Description

When you run the SubscriptionRenewal workflow, workflow subscriptions are not renewed as expected.

Resolution

The fix is available in:

• Nintex Automation K2 (5.8) Fix Pack 31.

1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
2. Download the latest Fix Pack using the links in the table above for the version you require.
3. Install the Fix Pack to apply the fix.
4. It is recommended to clear browser cache and refresh the page.