Issue Description
When you reply to a SmartAction using Exchange Web Services (EWS), the action is processed, but the reply email is never sent, and an error is occurs.
Error Message:
The following error occurs in the HostServerLog:
‘”System.NullReferenceException: Object reference not set to an instance of an object.”
Resolution
The fix is available in:
- Nintex Automation K2 (5.9) Fix Pack 01.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.