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Code Fix: Identity is re-enabled even though it is disabled on Active Directory

  • March 19, 2025
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  • KerynRNintex Employee
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Issue Description

When you make changes to an identity after running a sync, it is re-enabled on K2 even if it remains disabled on Active Directory.

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.
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