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Code Fix: An error occurs when attempting to run an Identity Sync

  • May 26, 2026
  • 0 replies
  • 22 views

Anelle
Nintex Employee
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When you configured Nintex Automation K2 to use AAD run a sync for the first time but, an error occurs.

Error

Error - array
at SourceCode.Sync.SyncKey.GetStorage(Byte[] array, PropertyType type)
at SourceCode.Sync.SyncKey.Create(String key)
at SourceCode.Sync.Storage.Sql.Models.Identity.CreateScimId(Int64 instanceHashKey, String identifierNamePart, IdentityType identityType)
at SourceCode.Sync.Storage.Sql.Repositories.ProviderRepository.EnsureIdentity(ProviderInstance instance, IIdentityInstruction instruction)
at SourceCode.Sync.Storage.Sql.Repositories.ProviderRepository.d__5.MoveNext()

 

Resolution

The fix is available in:

 

  1. Ensure you have the correct K2 version installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.