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Server Error when accessing K2 Management and K2 Workplace after upgrade to K2 Five (5.6)

  • Jun 28, 2023 1:42 AM UTC
  • Nov 21, 2025 1:12 PM UTC
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  • Nintex Employee

Problem

Server Error

Exception of type ‘System.Web.HttpUnhandledExpection’ was thrown. Method not found: “Void SourceCode.Hosting.Client.BaseAPI.ServerInfo.set_Product(System.String)”.

Solution

1. Login to K2 server with K2 Service Account2. Run K2 Setup Manager 3. Select Update option