Topic
Message Not Found error logged in the K2 hostserverLog. This is a know issue and in this article we describe the workaround.
Error:
"2927739690","2021-03-06 15:52:23","Error","","7497","","ServerDAL.ProcessEvent","7497 Logging Framework Error, MsgID=7497 (Message Not Found)","anonymous","0.0.0.0","SERVERNAME:C:Program Files (x86)K2 blackpearlHost ServerBin","2927739690","4827b3705311496da901c7a7d7e8c55c",""Instructions
1) Edit the following file:
[INSTALLDIR]Host ServerBinHostServerLogging.config
2) Search for MsgID="7498"
3) Add the following just before that message node:
<Message MsgID="7497" Severity="Error" Category="14" Name="General">
Timeout error
</Message>
4) Restart K2 Service
Additional Information
This is a known issue and will be fixed in K2 Five 5.5 Scheduled to release in 2021.