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K2 Service cannot start

  • November 30, 2023
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Topic

The following error message appears on the host server log when attempting to start the K2 Service:

"Error","General","0","ErrorMessage","SourceCode.Hosting.Server.Runtime.HostLoadBalancedServerManager.Poll","0 System.FormatException: String was not recognized as a valid DateTime. 
at SourCode.Hosting.Server.Runtime.HostLoadBalancedServerManager.Poll()"


Instructions 

Ensure that the K2 Configuration Service is running as the K2 Service Account.