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Code Fix: Worklist items can be released in K2 Workspace but not in K2 Management

  • February 16, 2021
  • February 15, 2023 at 11:02 PM
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Anelle
Nintex Employee
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Code Fix: Worklist items can be released in K2 Workspace but not in K2 Management

KB002388

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 1

 

Issue Description

Worklist items cannot be released through the K2 Management Workflow page, even though they can be released through the K2 Workspace dashboard.

Cause

This is the result of a specific scenario for a K2 Studio workflow setup with regards to a non-logical destination setting:

Plan just once

Slots to be created = 1

Destination set: Default

Set to a group

Resolution

  1. Ensure you have K2 (5.1) installed.
  2. Get the K2 Five (5.1) FP1 from Regional Support.
  3. Install the K2 Five (5.1) FP1 to apply the fix.
  4. It is recommended to refresh the browser cache.