Code Fix: A time out error occurs on a SharePoint document library containing a large number of documents
KB002752
PRODUCTK2 Five 5.2
K2 Five (5.2) Fix Pack 1
Issue Description
When you have a SharePoint document library containing a large number of documents, a time out error occurs when you attempt to execute the Create Folder / Delete Folder SmartObject methods.
Error Message
The following error occurs: “The operation has timed out”.
Resolution
- Ensure you have K2 Five (5.2) installed.
- Download the K2 Five (5.2) FP1 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) FP1 to apply the fix.
- It is recommended to refresh the browser cache.