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Where can I find the source of an action? Was it from a Smartform or an SmartAction?

  • June 3, 2019
  • 9 replies
  • 33 views

Hi,

 

We have a workflow where a task can be completed from a Smartform or a SmartAction and we need to know where the source of a completed action was from.

 

We need to report back on which functionality is more widely used.

 

Are there any existing reports that I can use?

 

Thanks in advance

9 replies

  • June 3, 2019

Good day ss_

 

Do you want to know who actioned a task? Could you please clarify that, however, to see who completed the task and originator of the task please look through the spoiler images to have a visual view of the tables you need to query.

 

Identify the person who actioned the task

Should this be a solution please kudo it or mark as a solution

 

Regards

Thabang

 

Kin d regrads


Forum|alt.badge.img+9

Hi SS_

 

See the picture below

 

Should you find the information from the article useful or leading you to the answer please mark as "Solution and/or Kudo", as it will assist other k2 developers with relevant information in the near future.

 

Best Regards

Elvis

 

[K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member]


Forum|alt.badge.img+9

Hi SS_

 

See the following screenshots below:

 

 

Should you find the information from the article useful or leading you to the answer please mark as "Solution and/or Kudo", as it will assist other k2 developers with relevant information in the near future.

 

Best Regards

Elvis

 

[K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member]


  • Author
  • June 4, 2019

Thanks Thabang.

 

I was after where the task was actioned from. Was it from the Smartform or the SmartAction.


  • Author
  • June 4, 2019

Thanks Elvis.

 

I should clarify that I'm after the source of a completed action ( or task).

 

In our work flow, the email notification for a task contains a SmartAction and a link to a Smartform, (where the user can also complete the task).

 

So, I need to be able to report back how many tasks were completed by SmartAction vs the Smartform.

 

Thanks,
Shweta


Forum|alt.badge.img+13
  • June 6, 2019

Hi ss_,


 


We do not have any out of the box reporting smartobject that captures the information about how a user task was completed at the moment. 


  • Author
  • June 11, 2019

Thanks lkimberly.


We have found a workaround.

Are there any plans to put this in place?

 

It would help provide insight into which solutions are more popular than others.  ANd where we can improve solutions.


Forum|alt.badge.img+13
  • June 12, 2019

Hi ss_,


 


If you wish for this feature to be implemented in future versions of K2, please log an enhancement request at https://ideas.k2.com. Do upvote the idea. 


  • Rookie
  • June 13, 2019

Hi SS,

 

Can you post the workaround.

 

Regards

SK