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Setup Manager - Blocking error

  • July 30, 2026
  • 3 replies
  • 29 views

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Hi everyone,

Do you guys know how to resolve this problem? I want to configure smartAction. However, there is a blocking error when I open setup Manager.

 

 

3 replies

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  • Nintex Partner
  • July 30, 2026

Hi Aina,

Sorry for this reply, no offense, but I can't resist: I don't have a crystal ball. 😉

It’s hard to tell what the problem is from just one image.

Try looking at the log to see if there's anything there that might give you a clue as to what the problem could be.

Then you can try running Setup Manager again from the Start Menu (not from the folder containing the installation files used to install K2) and perform a Recover.

The K2 version might also provide a clue - starting with version 5.8.1, it’s recommended to switch from EWS to MS Graph, and I think Smart Actions are then configured in a different place, on the Exchange service instance, even though the old configuration options still remain in Setup Manager, and I’d say they might cause a bit of trouble.


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  • Author
  • Nintex Partner
  • July 30, 2026

Hi ​@Pavel_Kaplan 

I have do some research. It because of this (look at the figure below). It's about Migrate Database. Do you know how to setup this?

 

 


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  • Nintex Partner
  • July 30, 2026

Hi ​@Pavel_Kaplan 

I have do some research. It because of this (look at the figure below). It's about Migrate Database. Do you know how to setup this?

 

 

I'm really sorry, but it's hard to figure out what's going on here based on an image that looks like it was generated by some kind of AI.
If you're unable to provide more context about the environment here, it would probably be best to open a ticket with Nintex Support. They'll be able to help you.