Security , Management well all tabs disappeared from workspace

Hi,

Please contact support to be provided SQL queries to reset the workspace permissions directly from the K2 database.

Regards

Benoit

Hi Benoit

What is their email address please?

Thanks

Rodolfo

Hi Rodolfo,

If you have a K2 account, please go to http://portal.k2.com/

Log a support ticket: Support Menu -> Support Ticket -> New Ticket

Thanks and regards

Benoit

done

thanks

i hope to get a feedback ASAP

Regards

Can you log in to the workspace using the k2 service account. Hopefully you can then add your account to the security tab

have done it but no success

1.  
   
   
   1. Truncate [ActionPermission] table will reset all the permissions. Query: TRUNCATE TABLE [K2].[Workspace].[ActionPermission]
   
   
   2. After truncate, restart K2 service.
   
   

thanks for the support team

Hi  @darxandra,

If your server is running as a service, runservices.msc to open the Services Manager, look for K2 blackpearl server, right-click on it, and you will be able to start, stop, or restart the service.