Good day SalmanZubairy,
You can try installing fix-pack 18 and 19 it should help to resolve your issue.
Please try to install it and let us know if it did help to resolve the issue.
Here is the download link for it: http://portal.k2.com/products/k2five5-0fix-pack18
Fix pack 19: http://portal.k2.com/products/k2five5-0fix-pack19
Kindly feel free to mark as “Accepted solution, kudo and/me too”
If you find this information answered your question or leads to your answer.
Thank you and kind regards,
Dumisani
K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.
Hi SalmanZubairy,
Your issue seem like mentioned in this KB:
https://help.k2.com/kb002137Recommend apply K2 Five (5.0) September 2018 Cumulative Update(CU) on your environment , you can download CU as link below
https://help.k2.com/kb002658
Morning @SalmanZubairy,
Deployment issue can be caused by the fact that K2 service account does not have access to the following directory:
%ProgramData%SourceCodeTemp
You can verify if these permissions are indeed missing by means of trying to deploy one of these packages manually:
Navigate to "C:Program Files (x86)K2 blackpearlSetup" and double click one of these packages and try to deploy it,
e.g. click on Management.kspx - even on preparing package stage before analysis it will throw errors indicating insufficient access rights on a file system level, which will look similar to this:
Access the path 'C:ProgramDataSourceCodeTemp{randomcharacters}.kspx{guid}' is denied. Service:
PackageDeploymentService
To correct this you need to grant K2 service account Full Control on the "C:ProgramDataSourceCodeTemp" folder.
Next clear up contents of this folder, run K2 Five Setup Manager from installation media and select Configure.
It should be able to successfully deploy packages in the process.
Should you find the above information useful kindly mark as "Accepted Solution and/or Kudo", as this will assist other community members looking for related information.
Regards,
Beswick