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How long to registering when install App Catalog?

  • June 17, 2021
  • 3 replies
  • 18 views

I'm wait for 5 hours it doesn't display complete.

3 replies

JRoberts
Nintex Employee
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  • Nintex Employee
  • June 25, 2021

Hi moons,

 

It usually takes just a few minutes. Are you still experiencing issues with it?

 

Jason


  • Author
  • July 16, 2021

yes, i still experiencing issues 


JRoberts
Nintex Employee
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  • Nintex Employee
  • July 16, 2021

Hi Moons, 

 

I would suggest reaching out to the support team to get some eyes on it. They can help you look at the K2 Five system logs to see if there are any underlying issues blocking app generation with your environment. You can open a support case using Nintex Customer Central:  https://customer.nintex.com/

 

Here is more information about getting to the support team: https://www.nintex.com/customer-success/#support

 

Regards,


Jason