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How long to registering when install App Catalog?

  • Jun 17, 2021 8:46 AM UTC
  • 3 replies
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I'm wait for 5 hours it doesn't display complete.

3 replies

JRoberts
Nintex Employee
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  • Nintex Employee
  • Jun 25, 2021 12:31 PM UTC

Hi moons,

 

It usually takes just a few minutes. Are you still experiencing issues with it?

 

Jason

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  • Author
  • Jul 16, 2021 10:43 AM UTC

yes, i still experiencing issues 

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JRoberts
Nintex Employee
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  • Nintex Employee
  • Jul 16, 2021 12:26 PM UTC

Hi Moons, 

 

I would suggest reaching out to the support team to get some eyes on it. They can help you look at the K2 Five system logs to see if there are any underlying issues blocking app generation with your environment. You can open a support case using Nintex Customer Central:  https://customer.nintex.com/

 

Here is more information about getting to the support team: https://www.nintex.com/customer-success/#support

 

Regards,


Jason

 

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