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Question

Green spinner - forms stuck on loading

  • October 22, 2025
  • 2 replies
  • 26 views

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Hi,

Has anyone experienced issues where a form won’t load. It’s stuck with the Nintext Green Spinner of doom and won’t go beyond that.

Restarted the k2 service and iis and still the same issue. 

Any ideas folks?

 

2 replies

Forum|alt.badge.img+5
  • Rookie
  • October 24, 2025

Do a network trace or use the browser dev tool to see http request, are there anything failing?


ScottCaseIT
Forum|alt.badge.img+1
  • Novice
  • December 8, 2025

First thing you can do is add the ?_debug=1 query string parameter to your Form to enable debugging. You will see a “show log” button in the upper right-hand corner of your browser window.  This will give you insights into what may be causing the hang up.

You can read more about it here: Debugging Forms

Also, take a look at your form, you can go into the rules and start a process of systematically disabling the rules in the Initialize or Initalized events to also narrow it down, but start with the debug option as it will give you insight into the order of operations that is happening when you form loads.