Issue Description
When you have a database name with an underscore in the name, for example, “K2_Core”, during the Cumulative Update or Fix Pack installation, the name will display as “K2CORE”. However, the name still displays correctly when you go to change the database in the CU/FP setup.
Resolution
The fix is available in:
- K2 Five (5.6) Fix Pack 11.
- K2 Five (5.5) March 2022 Cumulative Update Fix Pack 24.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.