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Issue Description

When you install or run the Setup Manager on your computer with only Client Tools, the setup now requires a connection to the K2 Database., whereas it was previously not required.

Error Message:

The following error occurs:

"The user 'SQLUser' is not a member of the 'dbcreator' and 'securityadmin' SQL server roles."

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.
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