Issue Description
When you map the results of a SmartObject call to Workflow variables, the configuration does not persist if you move to a different step. When you click on the SmartObject step again, the Add button is disabled and the previous configuration has been removed.
Resolution
The fix is available in:
- Nintex Automation (5.7) Fix Pack 09.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.
