Issue Description
When you send task notification emails, they stop sending intermittently and an error occurs.
Error Message:
The following error occurs:
"SourceCode.EventBus.Mapping.Resolver.ResolveXml","0 SourceCode.Hosting.Exceptions.AuthenticationException: Primary Credentials Not Authenticated. Session Not Authenticated.”
Resolution
The fix is available in:
- K2 Five (5.6) Fix Pack 24.
- Nintex Automation (5.7) Fix Pack 01.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
