Code Fix: Error occurs when uploading a file

  • 4 December 2023
  • 0 replies
  • 67 views

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Issue Description

When you upload files on a View, you will occasionally get an error logged in the event viewer.

Error Message:

The following error occurs in the Event Logs:

System.IO.IsolatedStorage.IsolatedStorageException: Unable to delete file.
at System.IO.IsolatedStorage.IsolatedStorageFile.DeleteFile(String file)
at SourceCode.Forms.AppFramework.FileUtility.UpdatePath(String currentPath, String newPath)

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.

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