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Issue Description

When you filter a Get User Method in the Active Directory Service2 using a variable which is equal or not equal to an empty string, an error is returned.

Error Message:

The following error occurs:

Filter expression e.g Department != Empty String

Error Message: (!(department=*))(department=)))) search filter is invalid

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
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