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Click HERE to see the recorded webinar from May 29th, 2019, hosted by Daniel Shai, T4 Manager, and Ayelet Gazit, Training Manager.

 

This webinar we covered the following:

 

• How to choose the right processes to automate

  • What questions you should answer before you start
  • How to define your parameters for success
  • How to discover, map and implement the right processes for successful RPA

 

• Abracadabra! Step-by-step wizard creation for contact centers

  • What’s important when developing your wizards
  • Customer use cases
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