Click HERE to see the recorded webinar from May 29th, 2019, hosted by Daniel Shai, T4 Manager, and Ayelet Gazit, Training Manager.
This webinar we covered the following:
• How to choose the right processes to automate
- What questions you should answer before you start
- How to define your parameters for success
- How to discover, map and implement the right processes for successful RPA
• Abracadabra! Step-by-step wizard creation for contact centers
- What’s important when developing your wizards
- Customer use cases