“User cannot be found error” from an InfoPath process
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You may receive a “User cannot be found error” from an InfoPath process that is configured to update a SharePoint task list. To resolve this issue the destination user of the client event must be given explicit permissions to the SharePoint site where the task list is located.
| You may receive the following “User cannot be found” error from an InfoPath process that is configured to update a SharePoint task list. The error occurs when the InfoPath client event attempts to assign a SharePoint task to the destination user; however the user does not have permissions on the SharePoint site. If the destination user belongs to a User group that does have permissions to the site, the user still requires explicit permissions rather than Group Level permissions. Group level permissions cannot be resolved through the SharePoint API. |
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| Shown below is an example “Repair Error” dialog which illustrates the error. |
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To resolve this issue you must grant the destination user(s) explicit rights to the SharePoint site where the task list is located.
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| For information on SharePoint security please access the SharePoint Administrators Guide. |