Rule Designer breaks when a clear view method is added

  • 16 February 2021
  • 0 replies
  • 3 views
MillaZ
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Rule Designer breaks when a clear view method is added

kbt130213

PRODUCT
K2 blackpearl
BASED ON
K2 blackpearl 4.7
TAGS
Rules
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

When adding a clear view method you cannot save the rule as the rule designer goes blank after clicking "ok". This resulted in being unable to close the window. Similar behaviour occurred when trying to use the "transfer data" method to empty the fields on the view.

Symptoms

Symptoms would display as the rule designer in K2 designer going completely blank with no functionality after adding rules.

Resolution

This issue was caused by a script error. Unblocking an Ajax call resolved the problem.
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