Code Fix: Performance issues occur in K2 Worklist, K2 Designer and K2 Management

  • 16 February 2021
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Code Fix: Performance issues occur in K2 Worklist, K2 Designer and K2 Management



























LEGACY/ARCHIVED CONTENT


This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.




 



Issue Description



On some environments, performance issues occur when you access K2 Worklist, K2 Designer and K2 Management. You might notice a time out error, or the browser becomes unresponsive.



Resolution





  1. Ensure you have K2 4.7 installed.


  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.


  3. Download the K2 4.7 March 2018 Cumulative Update FP29 from K2 Partner and Customer Portal.


  4. Install the K2 4.7 March 2018 Cumulative Update FP29 to apply the fix.


  5. Refresh the browser cache.




 










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