An error is displayed after clicking the "Synchronize Groups" button in K2 for SharePoint App
IssueThe following error is displayed after clicking on the "Synchronize Groups" button in the K2 for SharePoint app:
"Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index"
SymptomsManually executing the "Refresh SharePoint Group Identity" of the "SharePoint_Integration_Workflow_Helper_Methods" SmartObject results in the same error.
To resolve this please log a support ticket and request a tool that will be used to refresh the SharePoint Integration SmartObject. This will refresh "SharePoint_Integration_Workflow_Helper_Methods." After this you should be able to use the "Synchronize Groups" feature with no issues.