K2 for sharepoint remote server issue: 401 Unauthorized

Hi,

We have different servers for K2 and Sharepoint. In K2 server, K2 4.6.11 is upgraded to K2 4.7. Now, we doesn't need K2 for sharepoint anymore. When we try to unistall K2 for sharepoint facing the below error

Thread 1: The remote server returned an error: (401) Unauthorized.
Type:
SourceCode.SmartObjects.Client.SmartObjectException
Source:
SourceCode.SmartObjects.Client
Method Base
Member Type:
Method
Name:
ExecuteScalar
Module
Scope Name:
SourceCode.SmartObjects.Client.dll
Declaring Type
Full Name:
SourceCode.SmartObjects.Client.SmartObjectClientServer
Stack Trace:

at SourceCode.SmartObjects.Client.SmartObjectClientServer.ExecuteScalar(SmartObject smartObject, DataTable inputTable)

at SourceCode.Forms.AppFramework.FormRuntime.SmartObjectExecution(BrokerSmartObject brokerSmo, SmartObjectBrokerMetaData brokerMetaData, Boolean outputDependencies, SmartObjectClientServer smoClientServer, Queue`1 soInstances)

at SourceCode.Forms.AppFramework.FormRuntime.WorkXmlToApi(BrokerPackageCollection packages, SmartObjectClientServer smoClientServer)

at SourceCode.Forms.AppFramework.FormRuntime.WorkXmlToApi(Stream input, Stream output)

at SourceCode.Forms.Runtime.AJAXCall.ProcessRequestInternal(HttpContext context)

Note: K2 for sharepoint is added manually in app catelog from explorer

Please advice to resolve this issue. Thanks in advance

Regards,

Samy

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Hello ccts

Please have a look at this https://community.k2.com/t5/K2-blackpearl-Articles/The-remote-Server-returned-an-error-401-Unauthorized-Method/ta-p/77743

Let me know if the problem persists

Good day ccts;

Have you tried re-running the appdeployment.exe on your Sharepoint Server?

Regards

Dumisani

Hi @ccts ,

Please see the below documentation on uninstalling K2 for SharePoint from your environment:

https://help.k2.com/kb001980

Regards,

Kimberly

K2 will not accept any liability for any issues arising from actions taken in respect of information provided by any forum member.

Hi Ccts

To resolve this error: Go to

1. iis>Application Pools> check "SharePoint Web Service Root" and "Sharepoint web Service System" are nunning, if not run it. restart the services and and restart Application pool server.

The error that you are facing is similar to the one on the screenshot below: