Removal of bad entries in the Indentity.Identity table (K2 4.7)
Hello, One of our customers had a new starter whose entry into the AD system etc apparently went a little odd at first. Once consequence seems to be that when we call into K2 via the API for his tasks to be completed etc they processes aren't being progressed. The error we see in the logs is (note I have removed our security label, his username and company domain for security purposes): "680082778","2022-09-14 14:40:14","Error","General","1","GeneralErrorMessage","K2Worker.Action","1 26033 Worklist item 1819403_23 Not Open for {SecurityLabel}:{username}@{domain} at 10.15.150.85:57822 at SourceCode.Logging.Logger.ThrowLogMessage(MessageObject LogMessageObj) at K2Worker.ActionInternal(ClientConnection con, Int32 version, ClientEventActionContext ctxt, WorklistItem* wi, ServerItem si, User forusr, String groups, String shareduser) at K2Worker.Action(Object ocon, ArchiveX ar)","","","basascprdappv02:C:Program Files (x86)K2 blackpearlHost ServerBin","680082778","1e02f178483f41be96640cb