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How to change "Originator E-mail" on a running instance?

  • August 16, 2017
  • 1 reply
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Originator has left our organization. There are several workflow instances that were originated by him. Upon final approval, workflow sends email to originator. For this, I am using "Originator E-mail" from Workflow Context. Since originator is gone, this step will fail as email address is invalid.

 

Is there any way we can change "Originator E-mail" to a valid email address so workflow doesn't abort?

 

Thanks

Best answer by boringNerd1

Hi,


 


The Originator field is a read only property that cannot be changed as it is used for reporting and auditing purposes. You may have to make the changes directly from the K2 database itself, which is not encouraged. You can try logging a ticket to K2 Support to check if this is possible, and if it is possible, make sure they provided you with the proper instructions to make the changes.

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  • Answer
  • August 17, 2017

Hi,


 


The Originator field is a read only property that cannot be changed as it is used for reporting and auditing purposes. You may have to make the changes directly from the K2 database itself, which is not encouraged. You can try logging a ticket to K2 Support to check if this is possible, and if it is possible, make sure they provided you with the proper instructions to make the changes.