Blank Wizard when adding the rule

  • 9 October 2017
  • 2 replies
  • 1 view

Hi All,

 

I am trying to add the rule on my smartforms k2 black pearl, after adding the rule when I click ok the wizard become blank. Please help.


2 replies

Userlevel 5
Badge +18

1.  Do you see any relevant errors:


 


a.  Event Viewer > Windows Logs > Application


b.  Hostserver.log file (C:Program Files(x86)K2 blackpearlHost ServerBin)


c.  Browser's F12 > Network trace


 


2.  Is this a particularly large form?  If so, perhaps it is hitting IIS limits and prevents saving similarly to:


http://community.k2.com/t5/K2-blackpearl/Unable-to-save-changes-to-rule-configuration/ta-p/89920

Userlevel 3
Badge +9

Hello Aggie,

 

Maybe you should try IISREST Or recycle App pool of k2 designer.

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