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Starting two days ago, in the AssureSign Date input field, when selecting the Date Format "Date in YYYY/MM/DD format with current date prefill, and after sending for signature, then the actual date input screen displays "Invalid Value" even when entering the date in the specified format, preventing me from proceeding. Even if I populate MM/DD/YYYY and others for this case, all showed “Invalid value”.

If I chouse other formats such as “Date in MM/DD/YYYY format with current date prefill” and others work without issues.
Only format YYYY/MM/DD style doesn’t work. However, in Japan, the YYYY/MM/DD format is standard, and using other formats causes confusion with dates, making the YYYY/MM/DD format essential for our use.

 

Thanks for reporting this! The issue with the “Date in YYYY/MM/DD format with current date prefill” option showing an “Invalid Value” has been resolved. You should now be able to use this format as expected.