AssureSign Unable to Upload PDF  – “File Could Not Be Processed” Error

Topic

User encountered an error while uploading a PDF document in the AssureSign Portal.
           Error: “File Could Not Be Processed”

Instructions 

Workaround / Resolution

Reprocess the PDF using a browser print function:

Steps

1. Open the original PDF in a web browser (e.g., Chrome, Edge)
2. Click Print
3. Select “Save as PDF” as the destination
4. Save the newly generated PDF file
5. Upload the new PDF into AssureSign