Issue Description
When you try to save a Unicode CJK-8 block character to a textbox or memo field on a K2 SmartForm, an error occurs for the UTF32 surrogate pair conversion and the Form or View does not save.
Error Message:
The following error occurs: “A valid UTF32 value is between 0x000000 and 0x10ffff, inclusive, and should not include surrogate codepoint values (0x00d800 ~ 0x00dfff). Parameter name: utf32”
Resolution
The fix is available in:
- K2 Five (5.4) March 2022 Cumulative Update Fix Pack 19.
- K2 Five (5.5) March 2022 Cumulative Update Fix Pack 28.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.