Code Fix: Command Key is not recognized by SmartForms List View when using a Mac laptop

  • 28 June 2023
  • 0 replies
  • 69 views

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Issue Description

When you attempt to select multiple rows on a SmartForms List View when using the Chrome Browser when using a Mac Laptop, it does not work. 

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

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