Code Fix: An error occurs Executing Azure Active Directory/SharePoint service instance

  • 4 February 2022
  • 0 replies

Issue Description

When you have an Azure Active Directory/SharePoint service instance, and you execute the “GetUser” method, an error occurs.

Error Message:

The following error occurs: "Resource 'manager' does not exist of one of its queried reference-property objects are not present"


The fix is available in:

  • K2 Five (5.4) November 2021 Cumulative Update Fix Pack 06.


  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

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