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Installation Error of Robot for 21.10 - JsonJpath

  • June 20, 2024
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Topic

During the installation of the RPA Robot, the following error is seen in the installation logs:

Failed setting JsonJpath ‘$.MonitoredApplicationSettings.Data[?(@.AppName == 'Kryon Robot’)].UpdateSettings.UpdateServerPaths


The issue is arising from a conflicting registry key for RPA Robot.


Instructions 

To resolve the issue, perform the following.

  1. Open registry editor.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Kryon
  3. Delete the entire Kryon folder.
  4. Save and exit the registry editor.
  5. Install Kryon Robot.

NOTE: Show extra caution to ensure you are deleting the correct registry key so as not to create unwanted issues thereafter.