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Nintex Promapp - Reset Password option is missing

  • Mar 26, 2021 9:11 AM UTC
  • Feb 8, 2023 10:01 PM UTC
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KB_Admin
Nintex Employee
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Issue

There is no option to reset the password either through the users profile or from the Admin > Manage Users page

 

Resolution

When Single Sign on is set to 'required' there is no option to reset the password as this is the responsibility of your Identity Provider.