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Nintex Promapp - Links within Emails cannot be selected

  • March 26, 2021
  • 0 replies
  • 18 views

KB_Admin
Nintex Employee
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Issue

Some links in Nintex Promapp emails may not be able to be selected. 

In addition some Nintex Promapp emails may not be received.  

 

Resolution

We have recently changed the application that manages the sending of emails from our application.  

Organisations may need to add the following to their DNS whitelist to allow clicking of links and receipt of emails:

em7937.promapp.com
em7498.promapp.com.au
u10337472.wl223.sendgrid.net