Issue:

The following error may be received when provisioning users on OKTA when using SCIM.

Error:

Internal Server Error.  Error reported by remote server.  User creation Unsuccessful.

Resolution:

1. Navigate to Admin > Configure > Security.

2. Update the Password Strength to a value of 5

 

Additional Information:

Although in OKTA the password syncing may be unchecked, Promapp is still performing a check on this setting and providing an error when the password sent from OKTA does not meet the password complexity settings in Promapp.