Issue
Can’t create checklists or Checklists can’t be listed
Resolution
User not authenticated with ChecklistService, receives 401 error response
You can verify the 401 response by checking the Network tab of the browser dev tools
Has their Promapp session expired? If so, the client application will not have a valid access token. Request the user to login to Promapp again.
Has the user data not been synced correctly? If the user data has not synced correctly between Promapp and Checklist then authentication issues will arise.
- Toggle the checklist service off then on, this should resync all user data